![]() ![]() ![]() One star ratings were given due to poor customer service, mistakes with billing, late payments, and cancellation fees for services that were not working to begin with. Negative customer reviews tend to focus on some invoicing bugs, the costly add-ons, and the lack of support. Positive customer reviews focus on the great features that are always being added, the efficient mobile app, and the usefulness of the platform. Users did not enjoy the price hike after the 3 months' discount, the poor customer service, the difficulty in moving from QuickBooks Desktop to QuickBooks Online, and the difficulty in canceling subscriptions. Reputation:Ī general search of other review sites showed users loved the streamlined interface, the great tracking features, the automated processes, and the wide range of integrations. Customers have also complained of poor customer support and very long support wait times. While the Desktop Pro package offers a few more perks than Plus, as well as several discounts, the range of features is limited and customers have reported difficulties in moving from desktop to online. Their Simple Start package excludes features like invoice scheduling, project profitability tracking, and inventory tracking. ![]() QuickBooks Online offers an intuitive platform with many automated features. The reporting features are detailed and they offer customizable invoices and support multiple currencies. All packages have the option of including payroll services with a 50% discount. Highlights:Īll QuickBooks Online products are 50% off for the first three months of service, and a 30-day free trial is available on their website. ![]() Clients can benefit from the ease of a single source for payroll and accounting services, making any upgrades to services more streamlined and ensuring that your data is preserved. It offers a variety of services tailored to various business needs and provides these at a reasonable price. QuickBooks offers both accounting software and payroll services for businesses of any size. ![]()
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